From scattered spreadsheets to a structured, SaaS-based system, Sadhav Offshore went digital for the first time, streamlining its entire appraisal process. What was once a time-consuming, inconsistent, and manual effort across departments transformed into a centralized, easy-to-manage system that delivered measurable improvements. The result? Faster reviews, more objective evaluations, and a company-wide sense of fairness and clarity.
Sadhav Offshore is a leading maritime services provider operating numerous vessels and offshore platforms. Historically, every employee appraisal—from junior deckhands to senior engineers—depended on manually maintained Excel sheets. This approach created:
Inconsistent formats across departments
Time-consuming data consolidation for HR and operations
Difficulty applying multi-level review logic for leadership sign-offs
Inaccessibility for field staff lacking email or computer access
Recognizing these pain points, Sadhav sought a digital solution that would streamline processes without disrupting their established appraisal framework.
Sadhav Offshore, a leader in maritime services, had long relied on Excel sheets for performance appraisals. While familiar, this approach brought multiple challenges: version confusion, inconsistent formats, and difficulty tracking progress. The shift to a digital system felt daunting to a team deeply rooted in manual processes.
The team was used to manual, Excel-heavy processes and worried about the effort involved in transitioning, whether employees would adopt the new system, and whether it would truly deliver value. These concerns stemmed from past experiences with rigid software and fear of disrupting well-established workflows.
Klimb designed a guided onboarding experience with a no-code setup. Workflows were tailored to mirror their existing appraisal process, ensuring a smooth transition. This minimized resistance and allowed the team to embrace the change without disrupting their rhythm.
KRAs were often unstructured and subjective, leading to inconsistencies in evaluation. Without a consistent format or measurable benchmarks, employees and managers found it difficult to align expectations and assess performance fairly. This lack of clarity not only affected individual evaluations but also made it challenging to track organizational progress or identify top performers accurately.
Klimb helped convert these KRAs into measurable KPIs, assigning weights and units to each. The result was a transparent, standardized framework that enabled fairer and clearer appraisals.
Many employees, particularly field staff, lacked email access or digital tools, making self-assessments nearly impossible. This created a major roadblock in ensuring equal participation in the appraisal cycle. These team members often work in remote locations or on vessels without regular connectivity, and traditional software solutions offered no viable workaround. As a result, their performance was often underrepresented or was inconsistently documented.
Klimb introduced manager-led assessment workflows, allowing supervisors to fairly evaluate team members while maintaining objectivity and inclusion.
The leadership team required multi-level reviews with team-specific logic and inputs. Different departments followed varying performance metrics and reporting hierarchies, which meant a one-size-fits-all approach wouldn’t work. The system needed to accommodate not just multi-tiered approvals, but also customized workflows that reflected unique team structures, ensuring each evaluation was relevant, fair, and aligned with internal expectations.
Klimb custom-built an additional Senior Manager Assessment stage, and enabled group-wise configurations with tailored acceptance flows to match Sadhav’s organizational needs.
With the success of this initial cycle, Sadhav Offshore is positioned to extend Klimb’s performance management into development planning, succession tracking, and continuous feedback, creating a holistic talent-growth ecosystem that will drive even greater engagement and operational excellence.
Sadhav Offshore didn’t just automate appraisals — they transformed them.
With Klimb, they moved from manual chaos to digital clarity, without losing the familiarity of their existing process.
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